Monday, July 14

O2 - Why are existing customers discriminated against?

Why can't existing but iPhone-less O2 customers upgrade to an iPhone tariff?

I tried to upgrade my contract today for a new iPhone. I've been with O2 right back since the start (when they were Genie) but I can't upgrade my contract to a more expensive one because I only upgraded November last year.

Surely O2 should be willing to take our money - I'll be paying an extra £10, this is totally against what their own staff have been saying for the last month.

Apparently the only way I can get the iphone 3G as an existing O2 customer is by taking out a 2nd contract, buying myself out of my current contract & signing up again...or waiting until November & buying the silly thing on Pay As You Go.

....I'm blumin' annoyed.

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